Rapid Success: How Tupai Helped Expath Connect the NDIS Community in Just 6 Weeks
Published at 20-03-2025 09:00:00
Tags: #SuccessfulCase, #PortfolioProject
When Expath, an ambitious startup dedicated to connecting NDIS participants and service providers, approached Tupai Technology, they were struggling. Their initial digital agency had spent over ten months on a product that was far from launch-ready — frustrating Expath's growth and vision. Compounding the problem, the previous provider lacked transparency, leaving Expath uncertain about timelines, progress, and outcomes.
Understanding the urgency and importance of Expath’s mission, Tupai quickly stepped in. Within just six weeks, our team:
- Delivered a Robust Core Directory: Enabling seamless connections between NDIS participants and qualified service providers across Australia.
- Launched an Intuitive User Dashboard: Empowering participants and providers to manage profiles, appointments, and interactions efficiently and securely.
- Enhanced Transparency with Linear: We implemented Linear for agile management, clearly tracking epics, tasks, and subtasks, allowing automatic projections of delivery timelines based on our velocity.
- Engaged Frequently with the Client: Conducted regular project demos, gathered timely feedback, and maintained open, ongoing conversations to ensure alignment and rapid responsiveness to business needs.
- Provided Open, Live Test Environments: Ensured full transparency with continuous live results, giving Expath unrestricted access to explore and test the project environment at their convenience.
Our quick turnaround and transparent process enabled Expath to launch successfully, gain momentum, and start making meaningful impacts within the NDIS community. Tupai’s solution wasn't just timely — it was transformative.
Are you stuck with slow providers delivering half-hearted solutions? At Tupai Technology, speed meets excellence.