From Website to Platform: Delivering the Expath App in Just 3.5 Months
Published at 24-12-2025 09:00:00
Tags: #SuccessfulCase, #PortfolioProject, #NDISTech, #ProductDelivery
When Expath returned to Tupai Technology, the goal was no longer just “launching a website.”
It was about rebuilding the product from the ground up.
After validating their concept with an initial v1 platform, Expath needed a complete redesign and functional upgrade — one that could truly support the complexity of the NDIS ecosystem, scale with future growth, and deliver a modern, mobile-first experience for participants and providers alike.
In just three and a half months, Tupai delivered the Expath App: a full-fledged digital platform that transforms how NDIS participants, providers, and carers discover, evaluate, and connect with each other.
A Complete Product Redesign — Not a Cosmetic Refresh
This was not a visual reskin of the previous website.
The Expath App represents a total rethink of the product experience, designed around real user behaviour inside the NDIS community.
🎥 Video-First Provider Introductions
Providers can now introduce themselves through short, authentic videos — allowing participants and families to see, hear, and connect with real people, not just read static profiles. This dramatically improves trust and decision-making.
🏠 NDIS Housing Listings (SIL / SDA / Supported Living)
The platform supports rich, media-driven NDIS housing listings, enabling providers to showcase properties clearly while helping participants find living options that truly fit their needs.
💼 Job Listings for the NDIS Ecosystem
Expath now includes job listings tailored to the NDIS space, connecting providers with support workers and professionals who understand the sector.
Real-Time Communication, Built In
Unlike traditional directory platforms that rely on external tools, Expath is designed for direct, in-app interaction.
📹 In-App Video Calls (Meet & Greet)
Participants and providers can conduct video meet-and-greets directly inside the app, making it easier to assess fit, communication style, and comfort — before committing to services.
💬 In-App Messaging
Secure, real-time messaging allows ongoing conversations without switching platforms, reducing friction and improving responsiveness.
Knowledge, Not Just Listings
Expath is more than a marketplace — it’s a growing knowledge hub.
📝 Blogs written by the Expath team to support NDIS participants and families
🎓 NDIS knowledge videos explaining services, processes, and best practices
This content helps users make informed decisions while positioning Expath as a trusted voice in the NDIS community.
How Tupai Delivered — Fast, Transparent, and Built for Scale
Our delivery approach remained consistent with what Expath valued most from day one:
Clear scope and execution from design to production
Frequent demos and feedback loops, ensuring alignment at every stage
Production-ready architecture, built for performance, security, and future expansion
Full transparency, with working environments and real progress visible throughout development
The result is not just a shipped app, but a scalable digital foundation that Expath can grow with — feature by feature, market by market.
The Outcome
In just 3.5 months, Expath went from a validated concept to a modern, video-centric NDIS platform that supports:
Human-centred discovery
Trust-based provider selection
Real-time communication
Knowledge sharing and education
For Tupai, this project demonstrates what we do best:
turning complex, regulated ideas into high-quality digital products — quickly and reliably.
Thinking Beyond “Just a Website”?
If your product has outgrown static pages and half-built solutions, Tupai Technology can help you design and deliver a platform that actually works — for users and for the long term.
Speed meets substance. Delivery meets clarity.
👉 Visit tupai.tech to learn more.